Contact

It couldn’t be easier to make a purchase with Mooei. Browse the site via the labeled categories i.e Jackets, Dresses etc. Click on your desired item, select the size and click ‘Add to Bag’. Your chosen item will appear in your shopping bag on the top right of the page. Continue shopping by clicking the Continue Shopping icon. When you are ready to place your order, revisit your Shopping Bag and select Proceed to Checkout. Follow the simple prompts to complete the checkout process. For further help or technical issues, please contact our customer care team from 10am-10pm on our UAE toll free number +971507000038, emailCustomercare@mooei.com, or WhatsApp+971507000038.

Please contact our customer care team from 10am-10pm on our UAE toll free number+971507000038,customercare@mooei.com, or WhatsApp+971507000038. All our orders are delivered either Same Day or Next Day, depending on the time of order, your delivery location and the items you have selected. Please see our Shipping Policy and Terms and Conditions for more information.

You can track your order by visitingthis pageand entering your email and order id

You can visit our return policy page for detailed instructions.